Cannot Remote Desktop to after VMTools install

The VMware admin installed VMtools on one of the XenApp servers today. Afterwards, all RDP sessions closed as soon as they were opened. The message was simply that the session had been disconnected.

Nothing in Event Viewer on Client or Host. Services started and running.

Turns out the video driver hadn’t installed correctly. Previous restart attempts did not fix it. A simple uninstall of the video device from Device Manager and reboot fixed the issue.

 

-Stephen

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s